How do I update my membership details?

By accessing your secure online membership profile, you can update all of your personal details directly. Here's a run down of what you can do online:

  • Find your membership number
  • Change your address
  • Update your contact numbers or email address, or add additional ways to contact you
  • Amend your employment details like employer, workplace or contracted hours
  • Change your bank details for your direct debit
  • Join or leave our subscription draw, or add additional tickets to your subscription
  • Add and amend your equality monitoring details
  • Set your communication preferences


Most changes you make will take effect immediately but some details such as employer and workplace, or updates to your direct debit need administrative approval - so don’t worry if your profile doesn't reflect all changes you make straight away.

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