Long Covid-19 (TSB)

Throughout the pandemic we've been hearing more and more a condition called 'long Covid', so let's have a look at what it is and how your employer will support you if you've developed this condition following a Covid-19 infection.


What is long Covid?


Many people that contract Covid-19 symptomatically will recover in a few days or weeks - although some people can take as long as 12 weeks to fully recover. Long Covid, or post-Covid-19 syndrome is the lasting symptoms that people feel or have after the infection has gone. The lasting symptoms can include:


  • Brain fog or problems with memory or concentration making day-to-day life difficult.
  • Fatigue and exhaustion, which may also be exacerbated by difficulty sleeping
  • Joint and/or muscle pain, or pins and needles and tingling
  • Reduced vision and / or hearing
  • Shortness of breath, chest pain or tightness
  • And many other potential symptoms


You can find more information on the long-term impacts of Covid-19 on the NHS website.


How will my employer support me if I have long Covid?


You can expect the support of Lloyds Banking Group to help you to best manage your symptoms and your work, in the same way that you would for any other long-term medical condition. This means that adjustments should be considered, tailored to the support you need. Some examples could include:


  • Adjusting your hours of work, workloads, and considering flexibility about how and when you do your work.
  • Ensuring you have the correct equipment to support you, including desks, chairs and IT equipment.
  • Where vision or hearing is impacted, considering assistive technology, or adapting how things are done may be of help. For example, enabling transcripts or live captions in virtual meetings can keep you engaged if you're struggling to follow what's happening, or getting software to help you find your way on your screen better.
  • Occupational health referrals offer insight from medical professionals to help support you and the business in making the right decisions for you.
  • Should you have private medical insurance provided through your employer, this can help you see the right medical professionals to support your recovery - and don't forget you can claim 50% of the excess you pay back through the union (eligibility criteria apply).
  • The bank offer an Employee Assistance Programme run by Validium which can offer you support, guidance and access to counselling should you need it. You can also gain access to independent support through the Bank Workers Charity.


Managing absences


Absences continue to be managed under the banks existing absence management process. We would expect you to have a supportive action plan, and for long Covid to be treated in the same way as other long term health conditions, including disability. As there is still little known about the condition, it's important that the bank remains supportive and helps you to recover and not just pile on the pressure for you to 'get back to normal'.


Need support?


If you need support, or you think you're being treated unfairly, contact your local Accord officer to discuss further. Feel free to chat to us through our online chat (available Monday-Friday 9am-5pm), or drop us an email to [email protected].

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